newroll996 Privacy Policy

In this Privacy Policy, "personal information" or "personal data" means any information that identifies or could reasonably be used to identify a natural person, directly or in combination with other data. "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

"Controller" refers to newroll996 in its capacity as the entity that determines the purposes and means of processing your personal information. "Processor" refers to a third party that processes personal data on behalf of newroll996 under contractual instruction. "User", "member", or "you" means any natural person who accesses, registers with, or uses the newroll996 platform.

2.1 Registration and Identity Information

When you create a newroll996 account, we collect information you provide, which may include your legal name, date of birth, residential address, email address, and mobile number. This information is used to create your account, verify your eligibility, and maintain accurate records.

2.2 Verification Documents

To complete identity verification (KYC), newroll996 may request copies of government-issued identity documents, including a Malaysian National Registration Identity Card (MyKad), driving licence, or passport. A selfie or video likeness and proof of address — such as a recent utility bill, bank statement, or official correspondence — may also be required.

2.3 Payment and Financial Information

We collect details related to deposits and withdrawals, including payment method type, transaction amounts in MYR, transaction references, and account or wallet identifiers. This applies to all supported payment channels, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, cards, bank transfers, and cryptocurrency wallets. newroll996 does not store complete card numbers on its own systems.

2.4 Transactional and Gaming Records

We maintain records of deposits, withdrawals, wagers, game sessions, bonus credits, promotional usage, login and logout events, customer support interactions, and account setting changes. These records form part of the account history and are used for operational, compliance, and dispute-resolution purposes.

2.5 Technical and Device Information

newroll996 automatically collects information about your device and connection when you access the platform, including IP address, browser type and version, operating system, device identifiers, pages viewed, session duration, and referring URLs. This information is used for security monitoring, fraud prevention, performance analysis, and service improvement.

2.6 Cookies and Similar Technologies

newroll996 uses cookies and similar tracking technologies to maintain session state, remember preferences, measure site performance, and provide security features. Strictly necessary cookies operate without consent and cannot be disabled without affecting site function. Non-essential analytics or preference cookies may be manageable through your browser settings, though specific cookie-management tools are subject to the technical configuration displayed on newroll996.

newroll996 processes personal information for the following principal purposes:

• Account administration — creating, maintaining, and securing your newroll996 account, including authentication and password recovery.
• Identity verification — confirming age eligibility (21 and above), verifying identity documents submitted through the KYC portal, and meeting anti-fraud obligations.
• Payment processing — handling MYR deposits and withdrawals through supported payment methods and confirming payment ownership.
• Service delivery — providing access to casino games, live dealer tables, sports betting markets including EPL, Liga Super Malaysia, and UFC, and other platform features.
• Fraud prevention and security — detecting unauthorised access, suspicious wagers, bonus abuse, money-laundering indicators, and other integrity concerns.
• Legal and regulatory compliance — meeting obligations under the international licensing framework applicable to newroll996 and responding to lawful requests.
• Responsible gambling — monitoring activity patterns that may indicate problem gambling, applying account limits or restrictions, and delivering responsible-gambling notifications.
• Customer support — handling queries and complaints related to account access, payments, game outcomes, promotions, and technical issues.
• Service communications — delivering essential account notifications, security alerts, payment updates, and legal or policy change notices.
• Platform improvement — analysing aggregated technical data to optimise performance, correct errors, and develop new features.

newroll996 does not use personal information to make fully automated decisions that produce legal or equivalent significant effects on members without a human review process where required.

newroll996 does not sell or rent personal information to third parties. We may share data in the following limited circumstances:

• Service providers — companies that support newroll996 operations, such as payment processors, identity verification providers, cloud infrastructure providers, fraud-detection services, and customer-support platforms, receive personal data only as necessary and under binding data-processing agreements.
• Game and sports-feed providers — to deliver casino games and live betting markets, session and wager data may be transmitted to licensed game studios or data providers under contractual confidentiality obligations.
• Legal and regulatory authorities — newroll996 may disclose personal information in response to a valid court order, regulatory inquiry, or lawful law-enforcement request applicable under the operating jurisdiction.
• Licensing compliance — information may be shared with the international licensing authority under whose framework newroll996 operates, where required for audit, investigation, or compliance reporting.
• Business transfers — if newroll996's business or operating assets are transferred to another entity, personal data held by newroll996 may form part of that transfer. Users would be notified in accordance with this Policy before any transfer takes effect.

newroll996 retains personal information for as long as an account is active and for a reasonable period thereafter, in order to satisfy ongoing compliance obligations, complete pending payment checks, resolve open disputes, fulfil auditing requirements, and support legal proceedings if necessary.

Specific retention periods vary by data category, applicable licensing obligations, anti-money-laundering rules, and record-keeping requirements under the international framework within which newroll996 operates. When personal data is no longer required for any legitimate purpose, it is deleted or anonymised in accordance with applicable data-management standards.

Transaction records associated with MYR deposits and withdrawals — including amounts, dates, payment method references, and account identifiers — are typically retained for a minimum of five years from the date of the transaction to meet standard financial record-keeping expectations.

newroll996 maintains technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, disclosure, alteration, or destruction. These include but are not limited to:

• SSL/TLS encryption applied to all data in transit between users and the platform.
• Access controls restricting internal access to personal data on a need-to-know basis.
• Secure document upload systems for KYC verification submissions.
• Continuous monitoring for suspicious access patterns, unusual account activity, and potential security incidents.
• Staff awareness obligations regarding data confidentiality and proper handling of member information.

No data transmission over the internet or storage system can be guaranteed as completely secure. Users share responsibility for protecting their own account credentials, securing the device used to access newroll996, and reporting suspected unauthorised access promptly.

Registered newroll996 members may exercise the following rights in relation to their personal information, subject to applicable exceptions, legal retention obligations, and account status:

• Access — you may request a summary of the personal information newroll996 holds about your account.
• Correction — you may request that inaccurate or outdated information linked to your account be corrected, subject to verification requirements.
• Deletion — you may request deletion of your personal information where it is no longer required for any legitimate purpose. Deletion requests cannot override legal retention obligations, pending financial checks, unresolved disputes, or active licensing audit requirements.
• Restriction — in certain circumstances, you may request that processing of your personal data be restricted while a query or dispute is being resolved.
• Objection — you may object to processing carried out on the basis of legitimate interests where you believe your personal circumstances warrant it.
• Communication preferences — where available, you may manage promotional communication preferences through your account settings, though essential service messages may not be disabled while your account remains open.

To exercise a right, please contact newroll996 customer support with your registered username and a description of the request. You must never include your password when submitting a support request. Requests will be reviewed using available account and verification records.

Cookies are small text files stored on your device by a web browser when you visit newroll996. newroll996 uses the following categories:

• Strictly necessary cookies — required for the platform to function correctly, including session management, login state, and security tokens. These cookies operate without consent and cannot be turned off through a cookie-preference mechanism.
• Functional cookies — used to remember preferences such as language, game lobby layout, and recently viewed sections, improving your experience across visits.
• Analytics cookies — used to measure how the platform is used in aggregate, identify performance issues, and guide improvements. No personal wagering or identity data is exposed through this analysis.

Most browsers allow you to review and delete cookies through their settings. Disabling strictly necessary cookies may impair access to certain newroll996 features. newroll996 does not use third-party advertising cookies or sell browsing data to advertising networks.

newroll996 is strictly for adults aged 21 and above. The collection and processing of personal information from individuals under the age of 21 is not permitted. newroll996 uses identity verification procedures to detect and prevent underage registration.

If newroll996 discovers that personal information has been collected from a person below the minimum age requirement, the relevant account will be suspended immediately, all associated transactions will be reviewed, and the data will be handled in accordance with applicable obligations.

Parents or guardians who believe a minor has accessed newroll996 should contact support immediately using the contact details displayed on the platform.

newroll996 operates under an international licensing framework and may process or store personal data on servers located outside Malaysia. Where data is transferred internationally, newroll996 takes steps to ensure that adequate data protection standards are maintained, including by imposing contractual obligations on receiving parties.

By using newroll996, Malaysian members acknowledge that their personal data may be processed in a jurisdiction with different data-protection laws than those that apply in Malaysia. newroll996 does not represent that international transfers satisfy any specific Malaysian data-protection legislation.

newroll996 may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, payment provider relationships, licensing obligations, or platform features. Material changes will be communicated by updating the effective date shown at the top of this document and, where appropriate, by notifying registered members through their account contact details.

Continued use of newroll996 after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept a material change, you should cease using the platform and contact support to discuss account closure.

Questions, requests, or concerns relating to this Privacy Policy or the handling of your personal information by newroll996 should be directed to customer support. Contact is available through the 24/7 live chat displayed on the newroll996 platform. The support email address is shown as plain text in the footer of every page on this site.

When submitting a privacy enquiry or data-subject request, please provide your registered username and a clear description of the request. Never include your password, full PIN, or security credentials in any support message.